How do I remove the cover for washing?
The cover can be washed by hand in accordance with the instructions on the care label. The instruction manual contains detailed instructions on how to remove the fabric cover.
There are white marks on the fabric after I have washed it - How can I get rid of these?
These are caused by residual soap powder, if you rinse your cover in water with no detergent / softener these will come out. You may need to rinse the fabrics a few times to get these out.
The fabric of the seat is bobbling.
Bobbling is caused by rubbing against the seat, this can be removed with a normal bobble shaver the same as you would from a woollen item..
The polystyrene insert has broken while taking the cover off, is this a safety issue and can this be replaced?
The polystyrene insert is more for comfort but if this has broken it should be replaced. Replacement polystyrene inserts are available from your local retailer or the customer care team.